Reliable Call Disposition Data in Africa
Accurate data begins with precise reporting. At CATI Africa, we understand that telephone surveys in Africa require more than just making calls, they demand structured monitoring and transparent reporting. That’s where our Call Disposition Reports come in.
A Call Disposition Report provides a detailed record of every call outcome during a Computer-Assisted Telephone Interview (CATI) survey. From completed interviews to refusals, call-backs, or unreachable respondents, this report ensures that every contact attempt is tracked, categorized, and analyzed.
Driving Smarter Decisions with Call Disposition Reports
In Africa, where telephone surveys are critical for reaching respondents across urban and rural areas, Call Disposition Reports are more than a technical tool, they are the backbone of reliable data collection. At CATI Africa, we ensure that every call tells a story, and every report brings clarity to your market research or social study.
Our Tools
Includes the features of our CATI system
Transparency and Accountability
Call Disposition Reports document the journey of each call, ensuring clients know exactly how sample contacts were handled, improving trust and accountability.
Improved Data Quality
By tracking outcomes like "completed," "busy," "no answer," or "refusal," businesses and researchers gain a clear view of response rates, helping refine future survey strategies.
Efficiency in Fieldwork
Disposition data helps supervisors and clients measure interviewer performance, allocate resources effectively, and identify challenges early in the process.
