OUR TOOLS – POWERFUL TECHNOLOGY FOR RELIABLE, REAL-TIME DATA

At CATI AFRICA, we harness the power of cutting-edge tools and platforms to deliver fast, accurate, and cost-effective research solutions across Africa. From advanced interviewing systems to secure data management platforms, our tools are designed to maximize efficiency, ensure data quality, and support informed decision-making.

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CATI (Computer-Assisted Telephone Interviewing)

Our state-of-the-art CATI systems allow trained interviewers to conduct surveys via phone while inputting data directly into a centralized, cloud-based platform. With built-in logic checks, skip patterns, and audio monitoring, CATI ensures real-time data collection, enhanced quality control, and nationwide reach—even in remote or hard-to-access areas.

Our Tools

Includes the features of our CATI system

FULLY automated

CATI system can be connected to a mobile phone and a PC. Enabling data collection anywhere and even in rural areas.

AUDIO RECORDING

Recording facilitate verbatim capture without disrupting the interview flow.It enables quality assurance.

Quality Control

We have monitoring stations at all locations for the supervisors and project manager to listen to call in reall time.

DESIGNING

We manage everything right from design functions, designing a questionnaire to call scheduling and reporting.

Bilingual workforce

We maintain a large bilingual workforce, with over 99.9% of its staff being bilingual English/native.

LARGE SAMPLING

With expert tools and staff,We conduct large telephonic interviews and deliver in a short time.

Predictive-Dialer and Auto-Dialer

Calls are simultanously sent to every interviewer repeated during a campaign.

Data Security

All live data is fully mirrored, providing complete business continuity and disaster recovery.

Progress Reporting

Transparency and real time progress report are essential to ensure good relations between project shareholders.

Unlock Expert Telephony Survey Solutions Across Africa — Request Your Quote Today

11 Davies St, Raymond Estate, Ketu, Lagos 105102, Lagos, Nigeria

  • Email: [email protected]
  • Phone: +234 8052173740
  • Phone: +27 833320886
  • Phone: +44 (0) 7827044940

Our CATI Services includes:

  • Questionnaire Design and Development
  • CATI Programming
  • Screening and Interviewing
  • Call Disposition Reports
  • Incidence Rate Calculation

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