Enabling Quality data collection with CATI in South-Africa

At CATI AFRICA, At CATI AFRICA South Africa, we are at the forefront of telephony data collection, specializing in delivering in-depth market research that enables businesses to grow. Our innovative approach leverages engaging phone surveys to connect with a wide range of participants from diverse backgrounds. This rich tapestry of voices enhances our data quality and ensures the insights we provide are not only relevant but also actionable for your business needs.

Image
Image

Switch from PAPI to CATI

Our expertise in Computer-Assisted Telephone Interviewing (CATI) allows us to gather critical information efficiently. By utilizing advanced technology and a meticulous process, we capture data with exceptional precision, ensuring that every response is accurate and reliable. This focus on quality enables businesses to make informed, data-driven decisions that lead to successful outcomes.

From identifying emerging market trends to gauging consumer sentiments, our telephone surveys offer a wealth of insights that can guide your strategic planning. We delve deep into consumer preferences, behaviors, and opinions, helping you understand what truly resonates with your target audience. Whether you are looking to launch a new product, assess market viability, or refine your marketing strategies, our data collection services provide the intelligence you need to succeed.

Our Working Process

Call Agents
Call Agents

Data Collection with a large bilingual workforce, with over 99.9% of our staff being bilingual English/native.

Innovative System
Innovative System
We integrate web-based data capturing web application or questions and link them with our fully-automated CATI system.
High Quality Control
High Quality Control

We have monitoring stations at all locations for the supervisors and project manager to listen to call in reall time.

Why work with us in South Africa

At CATI AFRICA, we understand that navigating the complexities of market research can be daunting. That is why we pride ourselves on being your trusted partner in this journey. Our dedicated team of professionals is committed to delivering not just data, but actionable insights that drive growth and innovation. With our support, you can confidently navigate the ever-changing market landscape.

Choose CATI AFRICA in South-Africa as your essential partner in market research and telephone data collection. Together, we can unlock the full potential of your market insights, ensuring your business stays ahead of the curve—one insightful conversation at a time!

Over 10+ years
CATI experience in South Africa

Get Instant Quote for Telephony survey

+27 833320886

8:00 am - 5:00 pm

[email protected]

Business Inquery
Johannesburg

South Africa

11 Davies St, Raymond Estate, Ketu, Lagos 105102, Lagos, Nigeria

  • Email: [email protected]
  • Phone: +234 8052173740
  • Phone: +27 833320886
  • Phone: +44 (0) 7827044940

Our CATI Services includes:

  • Questionnaire Design and Development
  • CATI Programming
  • Screening and Interviewing
  • Call Disposition Reports
  • Incidence Rate Calculation

Newsletter Subscription