Enabling Quality data collection with CATI in Nigeria

At CATI AFRICA, our operations in Nigeria are extensive and strategically designed to harness the dynamic market landscape. We provide insightful and actionable data that enables our clients across various sectors. Our state-of-the-art call center, equipped with advanced call stations nationwide, enhances our capacity for effective data collection.

Image
Image

Switch from PAPI to CATI

CATI Africa is the leading CATI market research company in Nigeria. Our state of the art call center in Nigeria has 200+ permanent CATI stations and features full predictive dialing capabilities as well as full TCPA manual dialing compliance.

CATI Africa specializes in carrying out telephonic interviews using the CATI research methodology for providing consumer surveys, in-depth interviews, opinion polls, market survey assessment and appointment settings.

Our team of interviewers are fully trained and experienced who consistently ensure collection of authentic, definitive and quality data. We have successful track record of providing CATI survey services to a host of industries that include healthcare, information technology, telecom, finance and entertainment to name a few.

Our Working Process

Call Agents
Call Agents

Data Collection with a large bilingual workforce, with over 99.9% of our staff being bilingual English/native.

Innovative System
Innovative System
We integrate web-based data capturing web application or questions and link them with our fully-automated CATI system.
High Quality Control
High Quality Control

We have monitoring stations at all locations for the supervisors and project manager to listen to call in reall time.

Why work with us in Nigeria

Over the years, we have conducted a diverse array of surveys that explore the socio-cultural and socio-economic aspects of Nigerian life. Notably, we undertook a comprehensive project that examined both socio-cultural perceptions and gender differences in health and nutrition awareness. This initiative included a survey focusing on critical areas such as health, education, and societal roles, as well as daily nutrition practices, body image, and health literacy among different genders. The data collected from this project plays a pivotal role in supporting advocacy and policy efforts aimed at improving the lives of Nigerians. Our commitment to providing relevant insights extends across multiple industries, including healthcare, finance, entertainment, and telecommunications. The flexibility and expertise of our team enable us to tailor our services to meet the specific needs of each sector, ensuring that our clients receive actionable insights that drive their strategies.

At CATI AFRICA, we are dedicated to delivering high-quality market research that informs decisions and fosters growth in Nigeria and beyond. Our innovative approach and commitment to excellence make us the ideal partner for businesses seeking to navigate the complexities of the market.

Over 10+ years
CATI experience in Nigeria

Get Instant Quote for Telephony survey

Get Our Free Consultation

A key strength of CATIAfrica is deep local insight, which is essential for many data-driven solutions. To run effective CATI surveys, you need strong knowledge of the region—its cultures, behaviors, and communication styles.

+234 8052173740

8:00 am - 5:00 pm

[email protected]

Business Inquery
Lagos

Nigeria

11 Davies St, Raymond Estate, Ketu, Lagos 105102, Lagos, Nigeria

  • Email: [email protected]
  • Phone: +234 8052173740
  • Phone: +27 833320886
  • Phone: +44 (0) 7827044940

Our CATI Services includes:

  • Questionnaire Design and Development
  • CATI Programming
  • Screening and Interviewing
  • Call Disposition Reports
  • Incidence Rate Calculation

Newsletter Subscription