Enabling Quality data collection with CATI in Kenya

At CATI AFRICA Kenya, we are dedicated to transforming telephony data collection into powerful market research insights that resonate with the local market. Our engaging phone surveys connect us with a broad spectrum of participants, capturing the diverse opinions and experiences that define consumer behavior in Kenya. This approach ensures that the insights we provide are not only relevant but also actionable for your business.

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Switch from PAPI to CATI

Telephony interview in Kenya is the solution for fast actionable insight. By utilizing advanced technology and a commitment to meticulous data collection, we guarantee that every piece of data we gather is accurate and reliable. Our expertise in Computer-Assisted Telephone Interviewing (CATI) allows us to efficiently collect vital data that informs strategic decision-making across various sectors.    

Whether you are interested in understanding market trends, assessing consumer needs, or conducting health and social research, our telephone surveys deliver critical insights tailored to your objectives. We also conduct opinion polls that help gauge public sentiment, giving you a comprehensive understanding of your target audience. 

Our Working Process

Call Agents
Call Agents

Data Collection with a large bilingual workforce, with over 99.9% of our staff being bilingual English/native.

Innovative System
Innovative System
We integrate web-based data capturing web application or questions and link them with our fully-automated CATI system.
High Quality Control
High Quality Control

We have monitoring stations at all locations for the supervisors and project manager to listen to call in reall time.

CATI AFRICA Kenya – Trusted Market Research Services for Data-Driven Growth

At CATI AFRICA Kenya, we specialize in delivering high-quality, reliable market research services across Kenya and beyond. Our experienced team of research professionals helps businesses, NGOs, and institutions collect, analyze, and interpret data to drive informed decisions and sustainable growth.

We offer end-to-end data collection and analysis solutions—including CATI (Computer-Assisted Telephone Interviewing), CAPI, online surveys, and focus group discussions—tailored to your objectives. Whether you're exploring new markets, testing a product, or evaluating program impact, we provide actionable insights that help you move forward with confidence.

Why Choose CATI AFRICA Kenya?

  • Expert-Led Research Solutions – Delivered by a team with deep experience in the East African market.
  • Accurate, Timely Data – Fast turnaround and high-quality results for strategic decision-making.
  • Customizable Services – We align our research methods with your specific goals.
  • Trusted by Leading Organizations – Proven track record in market research, social research, and monitoring & evaluation.

Partner with CATI AFRICA Kenya to transform your data into powerful strategies. Let’s turn every insight into action—one conversation at a time.

Over 10+ years
CATI experience in Kenya

Get Instant Quote for Telephony survey

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A key strength of CATIAfrica is deep local insight, which is essential for many data-driven solutions. To run effective CATI surveys, you need strong knowledge of the region—its cultures, behaviors, and communication styles.

+234 8052173740

8:00 am - 5:00 pm

[email protected]

Business Inquery
Nairobi

Kenya

11 Davies St, Raymond Estate, Ketu, Lagos 105102, Lagos, Nigeria

  • Email: [email protected]
  • Phone: +234 8052173740
  • Phone: +27 833320886
  • Phone: +44 (0) 7827044940

Our CATI Services includes:

  • Questionnaire Design and Development
  • CATI Programming
  • Screening and Interviewing
  • Call Disposition Reports
  • Incidence Rate Calculation

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