Driving Accurate Data Collection via Telephone Survey in Ethiopia

At CATI AFRICA in Ethiopia, Computer-Assisted Telephone Interviewing (CATI) services tailored for the demands of Ethiopia’s fast-changing market research and development sectors.

Our CATI model is built for precision and speed. We use centralized calling systems, experienced enumerators, and real-time data monitoring to deliver structured responses and high-quality data in record time. By eliminating the delays and costs associated with in-person interviews, we help organizations make faster, evidence-based decisions.

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Why Choose CATI Africa for Data Collection in Ethiopia

At CATI Africa, we combine deep regional understanding with global research standards. Our skilled interviewers and proven CATI systems allow you to collect high-quality, actionable data with full transparency and control. We’re trusted by international agencies, research firms, and local organizations alike.

Our operations in Ethiopia are driven by a commitment to data accuracy, cultural sensitivity, and professional excellence. Every member of our team undergoes rigorous training in CATI methodology, ethical interviewing practices, and quality assurance protocols. This ensures your survey results meet the highest standards of reliability and representativeness.

We work with you every step of the way from instrument design and sample preparation to live monitoring and final data delivery. Our technology allows you to track survey progress in real time, listen to interviews, and ensure quality is maintained throughout the entire data collection cycle.

Here’s why clients choose us:

  • Sector-trained, multilingual interviewers (Amharic, Oromo, Tigrinya & more)
  • Real-time call monitoring and quality assurance
  • Ethical, respondent-centered interview techniques
  • Fast turnaround and scalable capacity
  • Full data protection and confidentiality compliance
  • Local expertise with international research capacity

When you partner with CATI Africa in Ethiopia, you're choosing a research provider that understands the importance of accuracy, speed, and context.

Our Working Process

Call Agents
Call Agents

Data Collection with a large bilingual workforce, with over 99.9% of our staff being bilingual English/native.

Innovative System
Innovative System
We integrate web-based data capturing web application or questions and link them with our fully-automated CATI system.
High Quality Control
High Quality Control

We have monitoring stations at all locations for the supervisors and project manager to listen to call in reall time.

Smarter Research Starts with a Phone Call

In today’s digital-first environment, organizations need more agile ways to understand public opinion, track program results, and capture market shifts. CATI Africa helps you launch surveys faster, reach broader audiences, and cut costs — all while maintaining the integrity and depth of traditional research methods.

Our CATI services are ideal for a wide range of applications: brand tracking, pre- and post-intervention assessments, electoral polling, feasibility studies, and consumer behavior surveys, among others. With flexible scripting tools and multilingual capabilities, we adapt our platform to suit your research goals no matter how complex.

Because CATI doesn’t rely on physical presence, you can reach respondents in all demographics, including those in hard-to-reach areas, using just a phone. This makes it ideal for projects that need to balance speed, budget, and geographic coverage.

We believe meaningful research doesn’t have to be slow or expensive. CATI Africa gives you the tools to run smarter, faster, and more inclusive surveys-unlocking insights that can shape decisions, improve outcomes, and inform real impact.

From tracking studies to rapid assessments, your next breakthrough insight could begin with a simple phone call and the right partner.

Over 10+ years
CATI experience in Ethiopia

Get Instant Quote for Telephony survey

8:00 am - 5:00 pm

[email protected]

Business Inquery
Addis Ababa
Ethiopia

11 Davies St, Raymond Estate, Ketu, Lagos 105102, Lagos, Nigeria

  • Email: [email protected]
  • Phone: +234 8052173740
  • Phone: +27 833320886
  • Phone: +44 (0) 7827044940

Our CATI Services includes:

  • Questionnaire Design and Development
  • CATI Programming
  • Screening and Interviewing
  • Call Disposition Reports
  • Incidence Rate Calculation

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