Telephone Survey Research Built for the Realities of the Democratic Republic of Congo
At CATI AFRICA, we provide high-quality telephone survey solutions across the Democratic Republic of Congo tailored for organizations working in development, health, governance, and evaluation. Our multilingual team conducts structured interviews in French, Lingala, Swahili, and other local languages ensuring inclusive, respondent-friendly data collection.
Built for reliability and reach, our telephone surveys help clients gather the evidence they need to make informed decisions, evaluate impact, and respond to changing realities on the ground.
Make the Smart Shift: From Manual Interviews to Modern Telephone Surveys
Paper-based surveys often pose limitations in terms of cost, time, and accessibility, especially in fragile or dispersed research environments. CATI Africa offers a robust alternative through telephone surveys that eliminate field-level bottlenecks while maintaining the depth and accuracy required for evidence-based decision-making.
Our approach allows you to reach more respondents, collect data faster, and reduce the risk of errors or delays in transmission. Whether conducting baseline studies, perception assessments, impact evaluations, or public opinion polling, telephone surveys offer a flexible and reliable methodology fit for today’s research demands.
If your research operations still rely on manual tools, now is the time to make the switch. CATI Africa ensures a seamless and intelligent transition to remote data collection without compromising on quality.
Our Working Process
Call Agents
Data Collection with a large bilingual workforce, with over 99.9% of our staff being bilingual English/native.
Innovative System
High Quality Control
We have monitoring stations at all locations for the supervisors and project manager to listen to call in reall time.
Why Choose CATI Africa for Telephone Surveys in the DRC
At CATI Africa, we understand the complexity of conducting fieldwork in the Democratic Republic of Congo. That’s why we combine local language capacity, centralized systems, and sector-specific expertise to deliver research outcomes that are timely, ethical, and actionable.
Organizations trust CATI Africa because we combine deep local understanding with professional-grade telephone survey infrastructure. Our ability to deliver reliable data despite linguistic, geographic, or logistical barriers makes us a preferred partner for research in the DRC.
Here’s why leading institutions choose us:
- Multilingual capacity: Interviews conducted in French, Lingala, Swahili, and more
- Nationwide reach: From accessible zones to the most remote regions
- Real-time data: Clean, accurate insights delivered fast
- Experienced teams: Trained interviewers and centralized call systems
- Adaptability: Flexible solutions for M&E, social research, and public sector studies
- Proven integrity: Rigorous quality control, ethics, and confidentiality
At CATI Africa, we don’t just collect responses we generate insight. Our work empowers better decisions, stronger programs, and measurable impact.
