Delivering High-Quality Quantitative and Qualitative Data Collection Telephone Surveys in Malawi

At CATI Africa, we support organizations in Malawi with structured, tech-enabled telephone surveys that deliver accurate qualitative and quantitative data for evidence-based decision-making. Our remote data collection model is ideal for baseline studies, M&E (Monitoring & Evaluation), perception polls, needs assessments, and behavioral tracking across both rural and urban populations.

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Delivering High-Quality Quantitative and Qualitative Data Collection Telephone Surveys in Malawi

Conventional methods like face-to-face interviews and PAPI (Paper and Pencil Interviewing) often face delays, higher costs, and limited reach, especially in remote or time-sensitive projects. CATI Africa provides a faster, cost-effective, and scalable solution in Malawi through Computer-Assisted Telephone Interviewing (CATI).

We work with multilingual, locally trained interviewers who are skilled at navigating sensitive topics across sectors such as:

  • Public Health & WASH

  • Education & Youth Engagement

  • Food Security & Agriculture

  • Social Protection & Financial Inclusion

  • Market Entry & Consumer Research

With real-time supervision, robust quality checks, and flexible sampling strategies, CATI ensures cleaner data, quicker turnaround, and stronger confidence in your findings.

Our Working Process

CALL AGENTS
CALL AGENTS

Data Collection with a large bilingual workforce, with over 99.9% of our staff being bilingual English/native.

INNOVATIVE SYSTEM
INNOVATIVE SYSTEM

We integrate web-based data capturing web application or questions and link them with our fully automated CATI system.

HIGH QUALITY CONTROL
HIGH QUALITY CONTROL

We have monitoring stations at all locations for the supervisors and project manager to listen to call in real time.

Why choose CATI Africa in Malawi

From donor-funded projects to national studies and private-sector research, CATI Africa has earned a strong reputation in Malawi for delivering high-quality telephone surveys that meet global research standards.

Our full-service support includes:

  • Questionnaire design and localization

  • Sampling and respondent targeting

  • Interviewer training and supervision

  • Live quality monitoring

  • Clean data delivery and documentation

Organizations value our deep local expertise, ethical data practices, and ability to adapt seamlessly to evolving research needs.

Partner with CATI Africa in Malawi where innovation meets accuracy in data collection.

Over 5 years
CATI experience in Malawi

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A key strength of CATIAfrica is deep local insight, which is essential for many data-driven solutions. To run effective CATI surveys, you need strong knowledge of the region its cultures, behaviors, and communication styles.

8:00 am - 5:00 pm

[email protected]

Business Inquiry
Lilongwe

Malawi

11 Davies St, Raymond Estate, Ketu, Lagos 105102, Lagos, Nigeria

  • Email: [email protected]
  • Phone: +234 8052173740
  • Phone: +27 833320886
  • Phone: +44 (0) 7827044940

Our CATI Services includes:

  • Questionnaire Design and Development
  • CATI Programming
  • Screening and Interviewing
  • Call Disposition Reports
  • Incidence Rate Calculation

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