Data Collection and Market Research with Telephone Surveys in Zambia
At CATI AFRICA, we specialize in executing high-quality telephone surveys that support data-driven decision-making for NGOs, research firms, and development programs operating in Zambia. Our remote data collection services are designed for Monitoring & Evaluation (M&E), baseline surveys, needs assessments, impact tracking, and large-scale opinion polls. By eliminating the need for field-based operations, we help our clients reduce costs, enhance data accuracy, and reach both urban and rural respondents with ease. Whether you’re conducting market segmentation studies, post-distribution monitoring, or social behavior research, CATI Africa ensures you get reliable, real-time insights through structured telephone interviewing.
From Traditional to Tech-Driven: Make the Switch to CATI in Zambia
In Zambia, CATI Africa offers a smarter, faster, and more efficient alternative to traditional data collection methods like face-to-face interviews and PAPI (Paper and Pencil Interviewing). While these legacy approaches often face challenges such as delayed timelines, rising field costs, and limited geographic reach, our Computer-Assisted Telephone Interviewing (CATI) system transforms the process.
We deliver structured, high-quality data in real time through trained local interviewers equipped with digital tools and remote supervision. Whether you're conducting qualitative or quantitative research across sectors health, agriculture, finance, FMCG, or governance CATI ensures accuracy, speed, and reach.
Ditch the limitations of physical fieldwork. Choose CATI Africa for reliable data collection in Zambia where insights meet innovation.
Our Working Process
CALL AGENTS
Data Collection with a large bilingual workforce, with over 99.9% of our staff being bilingual English/native.
INNOVATIVE SYSTEM
We integrate web-based data capturing web application or questions and link them with our fully automated CATI system.
HIGH QUALITY CONTROL
We have monitoring stations at all locations for the supervisors and project manager to listen to call in real time.
CATI Africa – The Trusted Name in Telephone-Based Research Across Zambia
CATI Africa is redefining data collection in Zambia through reliable, efficient, and cost-effective telephone-based research. From public health assessments to political polling and market analysis, we support NGOs, development partners, research agencies, and businesses with actionable insights that drive informed decisions.
We offer end-to-end support from sampling and interviewer training to quality control and final data delivery ensuring every project meets international standards while aligning with Zambia’s local context.
Our capabilities span key sectors, including:
Health, Education & Social Research: For timely impact assessments and program evaluation.
Governance & Political Polling: Delivering accurate, confidential opinion tracking.
NGO & Donor Projects: Supporting data needs for planning, reporting, and M&E.
Business, FMCG & Market Research: Capturing consumer insights, brand performance, and buying behavior.
With locally trained interviewers, real-time monitoring, and tech-enabled telephone interviews, CATI Africa ensures accuracy, reach, and cultural relevance in every survey.
Choose CATI Africa in Zambia where trusted data powers smart decisions.
Over 5 years
CATI experience in Zambia
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